Shipping policy
All orders are processed within 1 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
We offer $0 flat rate shipping in Australia.
International Shipping
We do not offer international shipping.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at hello@fibo.tv with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges
See return policy
If you have any further questions, please don’t hesitate to contact us at hello@fibo.tv.